This is my profileContact via CazVidJosseline
Customer Service and Sales Specialist with diverse healthcare and retail experience
Contact
Competencies
Provided customer support and managed client profiles in industries like healthcare and retail.
Performed sales activities and customer retention efforts across multiple roles, including phone plans and hospitality accounts.
Utilized strong communication skills to assist customers, verify medical information, and coordinate approvals.
Applied problem-solving abilities to address customer issues and manage complex healthcare and billing queries.
Supported healthcare operations by verifying medical data, managing patient profiles, and coordinating insurance.
Education
Summary
Dedicated professional with extensive experience in customer service, sales, healthcare support, and client relations.
Key Achievements
- Gained customer service skills across various industries including telecommunications, retail, healthcare, and transportation.
- Developed sales and retention expertise working with phone plans, hotel and restaurant accounts, and loyalty programs.
- Verified medical information, managed patient profiles, and coordinated insurance approvals in healthcare settings.
Experience
Customer Service Assistant
Customer services get skill on sales offering plans for phone lines.
Sales Cashier
Auth & Verification Assistant
Verified medical, Managed patient profiles, Authorized imaging studies, Coordinate approval with insurance.