Juan - Customer Service Specialist with 4 years in the BPO industry

Guatemala City, Guatemala, GuatemalaRemoteen

Gained experience in booking flights, hotels, and cars for clients at Atento.

Transitioned to Teleperformance and expanded skills in travel booking services.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with 4 years of expertise in booking flights, hotels, and car rentals, with a background in the travel industry.

Accumulated four years of call center experience in the travel and customer service industry.

Customer ServiceIntermediate

Handled client inquiries and bookings for travel-related services at call centers.

Travel BookingIntermediate

Assisted customers in booking flights, hotels, and car rentals efficiently.

Communication SkillsIntermediate

Communicated effectively with clients to understand needs and provide solutions.

AdaptabilityIntermediate

Transitioned roles between different companies and managed changes in the work environment.