Juan - Customer Service Specialist with diverse communication skills

Manizales, Caldas Department, Colombiaen

Handled customer inquiries via chat for Daviplata, providing support and resolving issues efficiently.

Managed Spanish order-taking processes for Pizza, ensuring accurate and timely service delivery.

Published on CazVid

Summary

Experienced in providing customer support via chat and order-taking, leveraging bilingual skills and effective communication to enhance customer satisfaction and team collaboration.

Key Achievements

Developed reports and communicated effectively in bilingual settings, enhancing team collaboration.

Skills

Customer ServiceIntermediate

Provided client support through chat and order-taking, ensuring customer satisfaction.

Communication SkillsAdvanced

Utilized assertive communication and bilingual skills to facilitate effective interactions.

TeamworkIntermediate

Collaborated with team members to deliver seamless customer service and report preparation.

Office ToolsIntermediate

Proficient in office software for report writing and documentation.

Language SkillsIntermediate

Experience

Asesor Atención al Cliente Chat Daviplata

EMERGÍA CUSTOMER CARE

Sep.-Dic. 2024

Asesor Atención al Cliente Español Toma de Pedidos de Pizza

EMERGÍA CUSTOMER CARE

Feb 2025 - actualidad

Education

Instituto Técnico Francisco José de Caldas

Bachiller técnico en sistemas

Completed 2023

Universidad de Caldas

Licenciatura en ciencias sociales

Completed 2024

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This is my profileContact Juan