Experienced in providing customer support via chat and order-taking, leveraging bilingual skills and effective communication to enhance customer satisfaction and team collaboration.
Provided client support through chat and order-taking, ensuring customer satisfaction.
Utilized assertive communication and bilingual skills to facilitate effective interactions.
Collaborated with team members to deliver seamless customer service and report preparation.
Proficient in office software for report writing and documentation.
EMERGÍA CUSTOMER CARE
EMERGÍA CUSTOMER CARE
Bachiller técnico en sistemas
Licenciatura en ciencias sociales
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Fluent in English, supporting bilingual customer interactions and documentation.