Juan

Customer Service Specialist with 4 years in BPO and retail

Video resume

Virtual Assistant

I have a great experience with customer service for major global companies.

Bogotá, Bogotá D.C., Colombia

Open to remote

Available on CazVid

Customer ServiceAdvanced

Provided information and resolution services to customers in retail and beauty industries.

Product KnowledgeIntermediate

Handled product-related inquiries and provided solutions based on company offerings.

Communication SkillsAdvanced

Communicated effectively with customers in a bilingual environment, ensuring clear resolution of issues.

Industry ExperienceIntermediate

Worked across the retail and beauty sectors within a BPO context with a focus on customer satisfaction.

Experienced in delivering customer support for global brands in retail and beauty sectors, specializing in product information and issue resolution.

Gained extensive experience providing customer support for major global companies
Handled product inquiries and resolved basic customer issues effectively
Worked with two large organizations in diverse sectors: retail and beauty

Customer ServiceProduct KnowledgeCommunication SkillsIndustry Experience

Published on CazVid - Jul 3, 2025