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Competencies
Demonstrated experience with HTML.
Demonstrated experience with CSS.
Demonstrated experience with JavaScript.
Demonstrated experience with Java.
Demonstrated experience with Python.
Education
Languages
Experience
QA Manual – Freelance
Designed and executed manual test cases to validate features in web and mobile applications., Identified, documented, and tracked bugs using tools such as Jira., Collaborated directly with developers to ensure functional requirements were properly met.
Bilingual Customer Service Representative
Provided customer support through email, chat, and phone., Resolved inquiries related to products, orders, and account issues., Developed strong communication and problem-solving skills.
Technical Support Intern
Provided technical support to judges and judicial staff for hardware and software issues., Resolved connectivity problems, performed software updates, and assisted with office tools., Gained experience in real user environments and identified technical issues.