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Juan
Call Center & BPO Specialist with 3+ years of diverse customer service experience
Video resume
Dispatcher
Hello! My name is Juan. I'm 23 and I live in Bogotá, Colombia.nnI have around 3 years of experience in the Call Center and BPO industry. That includes sales, cross sales, cold calling, customer service, freight brokering, tech support, retention, staffing, hiring, you name it. I am an effective and responsible worker who is up to any task and able to rapidly learn any new skills required for any job.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and solutions to customers in call center environments, ensuring satisfaction.
Sales & Cross-SellingIntermediate
Engaged in sales and cross-selling activities to promote products/services and meet targets.
Tech SupportIntermediate
Assisted clients with technical issues, demonstrating troubleshooting skills.
Freight BrokeringBeginner
Handled logistics and freight-related transactions, gaining industry-specific experience.
Staffing & HiringBeginner
Participated in staffing processes and candidate evaluation tasks.
Summary
Experienced call center and BPO professional with over three years of working in diverse roles including sales, customer service, tech support, and freight brokering. Skilled in remote work with a responsibility-driven attitude.
Key Achievements
- Gained comprehensive experience across sales, customer service, tech support, and freight brokering.
- Successfully worked remotely in various roles, demonstrating adaptability and responsibility.
- Engaged in multiple functions including cold calling, retention, staffing, and hiring.
Skills
Customer ServiceSales & Cross-SellingTech SupportFreight BrokeringStaffing & Hiring
Published on CazVid - Jul 3, 2025