Experienced call center and BPO professional with over three years of working in diverse roles including sales, customer service, tech support, and freight brokering. Skilled in remote work with a responsibility-driven attitude.
Provided support and solutions to customers in call center environments, ensuring satisfaction.
Engaged in sales and cross-selling activities to promote products/services and meet targets.
Assisted clients with technical issues, demonstrating troubleshooting skills.
Handled logistics and freight-related transactions, gaining industry-specific experience.
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Participated in staffing processes and candidate evaluation tasks.
