JUAN - Customer Service & Technical Support Specialist with 10 years experience

Tecate, Baja California, MéxicoRemoteen

Developed extensive experience in call center customer service and tech support over a decade.

Handled dispatch responsibilities including tow and locksmith dispatch functions.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call centers, technical support, and dispatch services with a decade of expertise.

Gained geographical versatility working in Mexico, serving diverse client needs.

Customer ServiceAdvanced

Provided client support, resolving inquiries and maintaining customer satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues, troubleshooting products and services.

Dispatch OperationsIntermediate

Managed dispatch tasks for tow and locksmith services, coordinating logistics efficiently.

Communication SkillsAdvanced

Effectively communicated with clients and team members in diverse support environments.