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JUAN
Customer Service & Technical Support Specialist with 10 years experience
Video resume
CSR
Hi triste is Juan lorenzo im 34 years old With a 10 years of exp on customer service and tech support
Contact
Tecate, Baja California, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided client support, resolving inquiries and maintaining customer satisfaction.
Technical SupportIntermediate
Assisted customers with technical issues, troubleshooting products and services.
Dispatch OperationsIntermediate
Managed dispatch tasks for tow and locksmith services, coordinating logistics efficiently.
Communication SkillsAdvanced
Effectively communicated with clients and team members in diverse support environments.
Summary
Experienced in call centers, technical support, and dispatch services with a decade of expertise.
Key Achievements
- Developed extensive experience in call center customer service and tech support over a decade.
- Handled dispatch responsibilities including tow and locksmith dispatch functions.
- Gained geographical versatility working in Mexico, serving diverse client needs.
Skills
Customer ServiceTechnical SupportDispatch OperationsCommunication Skills
Published on CazVid - Jul 3, 2025