Technical Support & Customer Service Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
JS
Contact Now

Juan Manuel Ciruelo Santos

Queretaro, Querétaro, Mexico

Customer Support & Technical Support Specialist with 11+ years of experience

  • Gained extensive experience in customer service, technical support, and customer care over 11 years.
  • Worked with multiple renowned companies including ServiceNow, Tata Consultancy, Dish, Netflix, and others in technical support roles.
  • Held various support levels from T1 to T2, demonstrating progression and skill diversification in technical support.
Customer Service
Advanced
Provided customer support and care, ensuring customer satisfaction and issue resolution.
Technical Support
Advanced
Performed technical support at levels T1 and T2 for various companies, handling technical issues and troubleshooting.
Communication Skills
Intermediate
Communicated effectively with customers and team members to resolve issues and provide solutions.
Multitasking & Time Management
Intermediate
Managed multiple cases simultaneously and prioritized tasks to optimize support efficiency.
Hospitality Industry Support (Additional Experience)
Beginner
Assisted in hotel housekeeping management and corporate coordination, gaining organizational skills.
See Full Skillset on CazVid
🚀

Every Journey Has a Story!

Professional experience builds trust and shows growth. Share the journey, wins, and lessons learned – employers love seeing real career progression.

Go to CazVid
🎯

Learning Never Stops!

Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

Go to CazVid

Remote Tech Support Agents

I Have experience Since 11 years ago as Customer Service, Customer Support, Customer Care Representative,technical Support T1, T2, In addition I worked in tourism Hotel as HouseKeeper manager assistant, Corporate Coordinador.

Watch All Video Interviews

Share Juan Manuel Ciruelo Santos 's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)