Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Juan
Remote Tech Support Agents
Currículo em vídeo
Remote Tech Support Agents
I Have experience Since 11 years ago as Customer Service, Customer Support, Customer Care Representative,technical Support T1, T2, In addition I worked in tourism Hotel as HouseKeeper manager assistant, Corporate Coordinador.
Contato
Queretaro, Querétaro, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided customer support and care, ensuring customer satisfaction and issue resolution.
Technical SupportAdvanced
Performed technical support at levels T1 and T2 for various companies, handling technical issues and troubleshooting.
Communication SkillsIntermediate
Communicated effectively with customers and team members to resolve issues and provide solutions.
Multitasking & Time ManagementIntermediate
Managed multiple cases simultaneously and prioritized tasks to optimize support efficiency.
Hospitality Industry Support (Additional Experience)Beginner
Assisted in hotel housekeeping management and corporate coordination, gaining organizational skills.
Resumo
Experienced in providing technical support and customer service for over 11 years, with a strong background in tech companies and support roles.
Principais conquistas
- Gained extensive experience in customer service, technical support, and customer care over 11 years.
- Worked with multiple renowned companies including ServiceNow, Tata Consultancy, Dish, Netflix, and others in technical support roles.
- Held various support levels from T1 to T2, demonstrating progression and skill diversification in technical support.
Habilidades
Customer ServiceTechnical SupportCommunication SkillsMultitasking & Time ManagementHospitality Industry Support (Additional Experience)
Publicado na CazVid - 3 de jul. de 2025