Juan - Logistics Coordinator with 7+ years in transportation and supply chain

Applied route planning skills to optimize delivery schedules and improve operational efficiency.

Utilized tracking systems to monitor shipments, coordinate deliveries, and proactively address transit issues.

Handled shipment documentation and updates using ERP and CRM tools to ensure data accuracy and compliance.

Maintained strong communication with clients, brokers, and carriers to uphold service levels and manage transit challenges.

Supported load planning activities, scheduling, and dispatch operations to ensure timely and efficient deliveries.

Managed daily dispatch operations, coordinating drivers and updating brokers and customers throughout the delivery process, Performed track and trace activities, ensuring on-time deliveries and proactive communication about potential delays, Oversaw document collection (PODs, BOLs) and ensured all...

Conducted cold calling and prospecting to build relationships with small and mid-sized transportation companies across the US, Presented and promoted fuel discount programs, helping clients optimize their weekly operational costs, Developed long-term partnerships through consistent follow-ups,...

Successfully managed transportation operations and coordinated logistics activities for a variety of clients, Monitored and optimized cargo dispatch, route planning, and delivery schedules, Implemented cost-saving initiatives and improved overall efficiency, Led a team of drivers and ensured...

Oversaw logistics coordination for major pharmaceutical clients including Pfizer and Bayer, managing deliveries of sensitive medical products under strict compliance standards, Maintained daily communication with client representatives, carriers, and warehouse teams to track shipments and address...

Provided back-office support for Florida Beauty logistics activities in Barranquilla, Colombia, Monitored cargo and routes, assigned cargo to drivers, and coordinated road emergencies, Managed daily tasks and procedures to ensure smooth operations

Handled invoices and legal orders related to maritime traffic for various clients, Coordinated cargo dispatch and monitored shipping activities, Ensured accurate and timely documentation, including Bill of Lading (BL) entries

Conducted tele-marketing processes and managed supplier relations, Negotiated deals to secure the best prices for clients, Consistently achieved weekly goals for calls, sales, and active time

Handled tele-marketing processes and maintained high call volume, Exceeded weekly goals for sales and customer acquisition

Developed plans to reduce staff turnover and optimize performance, Programmed daily duties in alignment with available resources and time constraints, Led and evaluated daily duties, implementing necessary adjustments, Managed and fostered effective collaboration with other departments

Designed and implemented training programs to reduce staff turnover and enhance performance, Set objectives for new agents and led them to successful fulfillment, Identified areas for improvement and implemented strategies to enhance learning and development