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Juan

Logistics Coordinator with 7+ years in transportation and supply chain

Video resume

Logistics Coordinator with 7+ years in transportation and supply chain
How do you build rapport with leads during follow-up calls? Can you share a specific instance where this was particularly effective?

Contact

Barranquilla, Atlántico, Colombia
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Competencies

Route Planning & OptimizationAdvanced

Applied route planning skills to optimize delivery schedules and improve operational efficiency.

Track & Trace OperationsAdvanced

Utilized tracking systems to monitor shipments, coordinate deliveries, and proactively address transit issues.

ERP & CRM SystemsIntermediate

Handled shipment documentation and updates using ERP and CRM tools to ensure data accuracy and compliance.

Client Communication & Relationship ManagementAdvanced

Maintained strong communication with clients, brokers, and carriers to uphold service levels and manage transit challenges.

Load Planning & DispatchAdvanced

Supported load planning activities, scheduling, and dispatch operations to ensure timely and efficient deliveries.

Education

Tech. in Logistics and Source Management
Universidad Autónoma del Caribe
Completed 2012
Logistics Supply Chain
Politécnico Superior Medellín
Completed 2020
Bachelor of Theology
Instituto Bíblico Río de la Plata
Completed 2009

Languages

EspañolNative
EnglishC1 Advanced

Summary

Logistics Coordinator with over seven years of experience managing dispatch, tracking, and client coordination in the logistics and supply chain industry. Skilled in route optimization, ERP systems, and stakeholder communication.

Key Achievements

  • Managed daily dispatch operations, ensuring timely delivery and effective communication
  • Collaborated with international clients, maintaining high service standards under tight deadlines
  • Led transportation teams, optimized routes, and implemented cost-saving initiatives

Experience

Logistics Coordinator

TRIO BPO
2023 - Present

Managed daily dispatch operations, coordinating drivers and updating brokers and customers throughout the delivery process, Performed track and trace activities, ensuring on-time deliveries and proactive communication about potential delays, Oversaw document collection (PODs, BOLs) and ensured all...

Sales Representative – Fuel Program

Carriers Services Plus
2022 - 2023

Conducted cold calling and prospecting to build relationships with small and mid-sized transportation companies across the US, Presented and promoted fuel discount programs, helping clients optimize their weekly operational costs, Developed long-term partnerships through consistent follow-ups,...

Logistics Coordinator | Transportation Specialist

Lean Staffing Solutions S.A.S
2018 - 2022

Successfully managed transportation operations and coordinated logistics activities for a variety of clients, Monitored and optimized cargo dispatch, route planning, and delivery schedules, Implemented cost-saving initiatives and improved overall efficiency, Led a team of drivers and ensured...

Operations & Logistics Coordinator – Key Accounts

Logistics Partner Company
2017 - 2019

Oversaw logistics coordination for major pharmaceutical clients including Pfizer and Bayer, managing deliveries of sensitive medical products under strict compliance standards, Maintained daily communication with client representatives, carriers, and warehouse teams to track shipments and address...

Logistics Services Representative

ILTS
2018 - 2018

Provided back-office support for Florida Beauty logistics activities in Barranquilla, Colombia, Monitored cargo and routes, assigned cargo to drivers, and coordinated road emergencies, Managed daily tasks and procedures to ensure smooth operations

Maritime Logistics Services Representative

King Ocean Services
2017 - 2017

Handled invoices and legal orders related to maritime traffic for various clients, Coordinated cargo dispatch and monitored shipping activities, Ensured accurate and timely documentation, including Bill of Lading (BL) entries

Sales Associate

Mutla Global Services S.A.S
2015 - 2015

Conducted tele-marketing processes and managed supplier relations, Negotiated deals to secure the best prices for clients, Consistently achieved weekly goals for calls, sales, and active time

Sales Associate

Consumer Sales Solutions
2015 - 2017

Handled tele-marketing processes and maintained high call volume, Exceeded weekly goals for sales and customer acquisition

Supervisor

Bilateral
2014 - 2015

Developed plans to reduce staff turnover and optimize performance, Programmed daily duties in alignment with available resources and time constraints, Led and evaluated daily duties, implementing necessary adjustments, Managed and fostered effective collaboration with other departments

Trainer

Bilateral
2011 - 2014

Designed and implemented training programs to reduce staff turnover and enhance performance, Set objectives for new agents and led them to successful fulfillment, Identified areas for improvement and implemented strategies to enhance learning and development

Skills

Route Planning & OptimizationTrack & Trace OperationsERP & CRM SystemsClient Communication & Relationship ManagementLoad Planning & Dispatch
Published on CazVid - May 17, 2026
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