Experienced bilingual professional skilled in customer support, medical interpretation, and communication across diverse settings, with a proven ability to facilitate understanding and resolve inquiries effectively.
Utilized bilingual skills to assist customers and interpret medical and financial calls.
Responded to inquiries and created follow-ups in customer service environments.
Provided interpretation services over the phone in medical and financial contexts.
Facilitated effective communication between clients and service providers across various channels.
Amazon.com
Respond to inquiries regarding orders and package locations., Assist with app usage and facilitate communication with various courier services that support Amazon's product delivery., Create follow-ups as necessary., Conduct cold calling.
Not finished
Associate's Degree
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Conducted cold calls as part of customer engagement and outreach efforts.
