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Julian None Restrepo's avatar
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Julian None Restrepo

Medellín, Antioquia, Colombia

Customer Service Representative with 5+ years in healthcare and client support

  • Maintained 90-95% positive feedback rating consistently at Intouch CX
  • Completed over 24,000 customer calls ensuring quality and efficiency
  • Provided exceptional client-centered service across multiple organizations
Customer Service
Expert
Provided healthcare and insurance support, ensuring high-quality service in diverse settings.
Bilingual Fluency
Advanced
Communicated effectively in both English and Spanish to serve diverse customer bases.
Client Relations
Intermediate
Built and maintained positive customer relationships through attentive support and service quality.
Communication Skills
Advanced
Delivered clear, professional communication in customer interactions to ensure satisfaction.

Languages

English
C2
Spanish
See Full Skillset on CazVid
July 2022 - Jan 2024
CSR
Intouch CX
Boosted Team overall service satisfaction., Maintained 90-95% positive feedback rating from customer by providing them exceptional client-centered service and ensuring their comfort and safety., Completed more than 24000 calls through my journey as a rep delivering quality to U.S. customers and efficiency to companies.
December 2021 - July 2022
Customer Service
24.7 ai
February 2024 - Jun 2024
Customer Service
Third Way Health
View Complete Work History
🎓
Corferrini
High School Graduate
Completed 2009
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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