Experienced account manager with a strong background in logistics, shipment coordination, and client relationship management, specializing in freight modalities, customs procedures, and transportation negotiation.
Provided comprehensive customer support, handled client relations, and managed shipment coordination.
Coordinated logistics including imports, exports, and domestic shipments across different roles.
Negotiated tariffs with carriers to optimize transportation costs and develop new logistics solutions.
Built and maintained strong relationships with clients to support long-term business growth.
FORZA TRANSPORTATION
Managed customer service for carriers, ensuring efficient operations and issue resolution., Developed strong client relationships to support long-term business growth.
RACING CARGO
Coordinated imports, exports, and domestic shipments nationwide., Provided customer service, tracked shipments to delivery, and scheduled cargo appointments.
C.H. ROBINSON (Monterrey)
Handled land shipments for imports, exports, and domestic moves., Negotiated tariffs with carriers and developed new transport lines., Prepared reports, quotations, and proposals for new projects.
ATLAS EXPEDITORS (Nuevo Laredo)
Processed pedimentos, COVEs, and SAGARPA procedures through single window., Coordinated shipments, handled client service, and managed international transport equipment.
Bachelor ́s Degree
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Utilized Outlook, Excel, SAP, and other software for reporting, data management, and logistics coordination.
SONY (Nuevo Laredo)
Managed UPS delivery data capture and generated daily production reports., Prepared labels and documentation for delivered units.
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Handled meat import logistics, client relations, and customs coordination., Captured pedimentos, generated COVEs, digitized documents, and prepared reports.
