Karen - Social Care Coordinator with 5+ years in healthcare and customer service

Organized and maintained executive and operational schedules across various roles, ensuring timely activities.

Provided email and chat support, handled customer inquiries, and managed CRM systems to support client relationships.

Managed and supervised team members, coordinating tasks and schedules to streamline daily operations.

Supported operations leadership through documentation management, scheduling, and compliance record handling.

Manage executive-level scheduling and inbox communications, Coordinate assessments, billing, and customer records, Supervise and schedule 8–10 team members, Manage Reports

Handle high-volume email and chat support, Maintain CRM records and process payments, Communicate with external partners

Managed daily cash counts, Prepared and stocked beverages and soups, Completed pre-opening store inspections, Provided support in kitchen operations

Provided direct administrative support to operations leadership, Managed schedules, documentation, and compliance records, Ordered supplies and maintained confidential files