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Karina

Sales & Customer Support Specialist with 5+ years in retail and logistics

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Phoenix, Arizona, United States
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Competencies

Customer SupportAdvanced

Provides professional customer assistance and effective communication to resolve issues and support sales.

Warehouse OperationsIntermediate

Operates inventory tracking tools and handles order assembling and packing in warehouse settings.

Sales & Business DevelopmentIntermediate

Engages with prospects, manages objections, and conducts client appointments to facilitate sales.

Team CollaborationAdvanced

Works effectively within team environments in fast-paced service and logistics roles.

Time ManagementIntermediate

Balances multiple responsibilities including order processing, customer interactions, and inventory tasks.

Education

Graduate
Washington High School

Summary

Dedicated professional with extensive experience in customer service, sales, and warehouse operations. Skilled in communication, inventory management, and client engagement, with a strong focus on meeting organizational goals.

Key Achievements

  • Consistently met and exceeded sales metrics in a consultative sales environment.
  • Verified inventory accuracy and maintained warehouse organization across multiple roles.
  • Gained diverse experience in customer engagement, order fulfillment, and team support.

Experience

Enrollment Specialist

Turbo Debt
November 2024 - Current

Handle live inbound calls and scheduled appointments, turning prospects into loyal customers with your consultative sales approach., Meet and exceed our clear metrics while enjoying a steady flow of warm leads—no cold calling!, Use your skills to navigate objections and master the art of one-call close, all while following script and utilizing CRM.

Warehouse Packer

Medline
April 2024 - September 2024

Assembled and packed orders according to customer specifications., Verified accuracy of items picked against packing list., Collected empty pallets for reuse or disposal in accordance with company policy., Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads., Used handheld scanners to track inventory movement within the warehouse system., Identified damaged or defective products upon receipt and reported them accordingly.

Warehouse Picker

Geodis
September 2023 - January 2024

Verified accuracy of picked items against pick list or customer order., Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units., Operated hand-held scanners to track product movement within the warehouse environment.

Sales

National Home Buyers
January 2012 - November 2021

We buy old and new property, We help people who are looking to find a new home., Inbound calls., Scheduled and attended weekly appointments with clients.

Warehouse

Amazon
October 2019 - December 2020

Picked and packed orders, Operated forklift loading boxes, Loaded pallets into trailers, Picked items for customer orders according to order slips or verbal instructions., Operated manual pallet jacks to move material around the warehouse.

Team Member

McDonald's
May 2018 - August 2019

Greeted customers, Prepared food on the front counter, Helped customers in their ordering process, Operated the cash register, Cleaned the restaurant helping it stay clean for our customers.

Skills

Customer SupportWarehouse OperationsSales & Business DevelopmentTeam CollaborationTime Management
Published on CazVid - Jul 3, 2025
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