Katherine - Customer Success & Insurance Specialist with Diverse Service Experience

Santa Ana, Santa Ana Department, El SalvadorRemoteen

Served as Insurance Representative at Ubiquity, handling client queries and policy support

Managed customer success initiatives for MocaFi financial, contributing to client retention

Published on CazVidOpen to remote

Summary

A versatile professional with experience in customer service, insurance, and language teaching, skilled in client communication and relationship management.

Key Achievements

Taught English privately, developing customized lesson plans for varied student needs

Skills

Customer ServiceIntermediate

Provided support and assistance to clients in insurance and financial sectors

Communication SkillsAdvanced

Conducted personalized English lessons and communicated effectively with clients

Client RelationsIntermediate

Built relationships with clients in insurance and financial services to ensure satisfaction

AdaptabilityBeginner

Adapted teaching methods and customer support approaches across different roles

Experience

Insurance representative for RXsense services

Ubiquity

Dec 2022 - Dec 2024

Customer success specialist MocaFi financial

Ubiquity

Mar 2022 - Sep 2022

Personal English teacher

Freelancer

Feb 2020 - Mar 2021

More candidates in this field

Discover other professionals with similar experience

Micherlange

Tapachula, Chiapas, Mexico

Carlos

Customer Service Representative with passion for client satisfaction

Lima, Lima Province, Perú

David

Customer Service Representative with Passion for People and Fast Learner

San José, San José, Costa Rica

Geovanny

Customer Service Representative with 5+ years in call center industry

This is my profileContact Katherine