This is my profileContact via CazVidKatherine
Customer Success & Insurance Specialist with Diverse Service Experience
Contact
Santa Ana, Santa Ana Department, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to clients in insurance and financial sectors
Communication SkillsAdvanced
Conducted personalized English lessons and communicated effectively with clients
Client RelationsIntermediate
Built relationships with clients in insurance and financial services to ensure satisfaction
AdaptabilityBeginner
Adapted teaching methods and customer support approaches across different roles
Summary
A versatile professional with experience in customer service, insurance, and language teaching, skilled in client communication and relationship management.
Key Achievements
- Served as Insurance Representative at Ubiquity, handling client queries and policy support
- Managed customer success initiatives for MocaFi financial, contributing to client retention
- Taught English privately, developing customized lesson plans for varied student needs
Experience
Insurance representative for RXsense services
Ubiquity
Dec 2022 - Dec 2024
Customer success specialist MocaFi financial
Ubiquity
Mar 2022 - Sep 2022
Personal English teacher
Freelancer
Feb 2020 - Mar 2021
Skills
Customer ServiceCommunication SkillsClient RelationsAdaptability
Published on CazVid - Jul 3, 2025