Dedicated professional with a strong background in customer care, sales, financial assessment, and logistics coordination. Adept at analyzing data, advising clients, and ensuring operational efficiency. Committed to delivering exceptional service and optimizing business outcomes.
Expertise in engaging clients, resolving issues, and ensuring positive customer experiences across various sectors.
Proficient in evaluating financial information and recommending suitable loan products to clients.
Skilled in effective verbal and written communication, including radio presenting and public speaking.
Capable of analyzing retail and operational data to inform decision-making and improve profitability.
JOSHUA TRUST CALL CENTRE
Assessing loan applications.. Obtaining information from loan applicants.. Analyzing applicant's financial status.. Reviewing loan agreements.. Advising borrowers on the best type of loan for their needs.. Evaluating financial credit and other records.. Acting as a liaison between potential borrowers and lending institutions.. Selling insurance to clients.
RAM HAND TO HAND COURIERS
Connect courier drivers with clients telephonically to confirm delivery.. Also confirm with driver all parcels to be delivered for the day.. Capture all information of delivered parcels and those returned.. Assist clients that have queries and those who require info.
RAGE HEAD OFFICE
As a retail merchandising store analyst I helped maximize the profit potential for the retail store.. Help in improving the cash flow to increase profit margins by analyzing inventory risks and opportunities by implementing inventory allocation strategies.. Checking and monitoring the store through cameras from the head office.
EMPOWER FINANCIAL SERVICES
Protecting clients from unscrupulous credit providers who may have granted them expensive credit recklessly.. Protecting them from unethical debt collectors who overcharge in their collection practices.. Advising on the best possible deal, be it a home loan, vehicle finance or just a personal loan by comparing the total costs of credit.. Assisting clients with creating wills.. Determine whether they are adequately insured, where the motive is not to sell you another policy just to enhance commission but ensuring that the advise is in keeping with financial wellness objectives.. Selling different covers and insurance.
Grade 12
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