Experienced data analyst specializing in financial data with a strong background in developing dashboards, data migration, and cross-department collaboration.
Utilized statistical methods and tools to interpret complex data sets and support business insights.
Designed and optimized queries to extract and manipulate large datasets from relational databases.
Created dashboards and visual reports using Tableau and Power BI to communicate findings effectively.
Automated repetitive tasks and built complex models to streamline data processing.
Grubhub
Ensure Customers received their orders on time, Check Estimated times for arrival, Assist with missing items in orders, Contact Restaurants to update business hours, Report analysis.
Convoy
Negotiations with national businesses., Wholesale Logistics., E-commerce representative., Personalized Customer Service., Assisted carriers trying to get rates for loads between specific states, Communicated with companies to move loads
Alorica
Customer care for United Health Care, assisting member with questions, processing payments, checking their policies, benefits and prescriptions, Contacting hospitals, clinics to get a referral, appointment or check in any issue, Follow ups with member upon appointments, screening (MRI, TAC’s Scan, X-rays) or any medical Procedure, Sending members their plan, id card or any form of documentation required
GGA Solutions
High School Diploma
Graphic Design
Productivity Tools
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