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Data Analyst with 5 years of experience in financial services
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Competencies
Utilized statistical methods and tools to interpret complex data sets and support business insights.
Designed and optimized queries to extract and manipulate large datasets from relational databases.
Created dashboards and visual reports using Tableau and Power BI to communicate findings effectively.
Automated repetitive tasks and built complex models to streamline data processing.
Education
Summary
Experienced data analyst specializing in financial data with a strong background in developing dashboards, data migration, and cross-department collaboration.
Key Achievements
- Developed and maintained complex dashboards for real-time financial analytics, improving decision-making efficiency.
- Led data migration project, ensuring seamless transition with minimal downtime and data integrity.
- Collaborated across departments to gather requirements and deliver tailored analytics solutions.
Experience
Customer Service
Ensure Customers received their orders on time, Check Estimated times for arrival, Assist with missing items in orders, Contact Restaurants to update business hours, Report analysis.
Freight Brokerage
Negotiations with national businesses., Wholesale Logistics., E-commerce representative., Personalized Customer Service., Assisted carriers trying to get rates for loads between specific states, Communicated with companies to move loads
Health Insurance Advocate
Customer care for United Health Care, assisting member with questions, processing payments, checking their policies, benefits and prescriptions, Contacting hospitals, clinics to get a referral, appointment or check in any issue, Follow ups with member upon appointments, screening (MRI, TAC’s Scan, X-rays) or any medical Procedure, Sending members their plan, id card or any form of documentation required
Data Verification
Verify medical bills, Update cpts in website, Manage storage for law firms, Create process to ensure efficiency when verifying data
Data Entry
Verify, process and enter data from clients applying for health coverage through the marketplace, Update data bases for each carrier, Follow ups with clients using text message, phone calls or emails to assure they get a policy according to their needs, Assist members updating and uploading missing documents to complete their enrollment