This is my profileContact via CazVidKeny
Technical Support Agent with diverse customer service and sales expertise
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and resolved issues for customers in multiple support roles
Technical KnowledgeIntermediate
Utilized technical expertise to troubleshoot and address customer technical problems
Sales SkillsBeginner
Engaged in sales activities, including product promotion and customer conversion
Billing and SupportIntermediate
Handled billing inquiries along with support and technical assistance
Education
Bachelor in Science & Letters
Eagles Christian School
Summary
Experienced in technical support, billing, and sales roles with a focus on delivering quality customer service across multiple organizations.
Key Achievements
- Gained experience across multiple companies in technical support, billing, and sales roles
- Handled customer inquiries, technical issues, and billing requests in various support environments
- Possess a broad skill set in customer service, technical knowledge, and sales
Experience
Technical Support Agent
Allied Global
Technical Support Agent / Support Agent
Convergys
Technical Support
Centrix
Sales Agent
Coral Bay Contact Center
Technical Support, Billing and Sales Agent
Startek
Skills
Customer ServiceTechnical KnowledgeSales SkillsBilling and Support
Published on CazVid - Jul 3, 2025