Demonstrated experience with Leadership.
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Active Listening.
Concentrix
Provided comprehensive support to customers by managing account inquiries, resolving technical issues, retaining clients, and promoting additional services., Multitasking across various functions while delivering high-quality customer care and meeting performance targets.
Teleperformance
Responsible for managing and resolving international shipment cases for customers experiencing issues with their packages., Real-time support, investigating shipment delays, customs clearance problems, and addressing import/export duties to ensure smooth delivery.
Transperfect
Provided real-time interpretation and translation services between English and Spanish for a wide range of clients and industries including customer service calls, medical consultations, financial services, legal matters, insurance inquiries, and technical support.
Broadway Support Services
High School
Elementary Level
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Demonstrated experience with Effective Communication.
Provided real-time interpretation and translation services between English and Spanish for a wide range of clients and industries including customer service calls, medical consultations, financial services, legal matters, insurance inquiries, and technical support.
