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K

Keren

Customer service/Technical support/Rentention/Sales agent

Contato

Santo Domingo,Nacional,Dominican Republic
Disponível na CazVid
Contato pela CazVid

Competências

LeadershipIntermediate

Demonstrated experience with Leadership.

TeamworkIntermediate

Demonstrated experience with Teamwork.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Active ListeningIntermediate

Demonstrated experience with Active Listening.

Effective CommunicationIntermediate

Demonstrated experience with Effective Communication.

Formação acadêmica

High School
COLEGIO NUEVO ATARDECER
Elementary Level
INSTITUTO POLITECNICO HAINAMOSA

Idiomas

enNative

Experiência

Customer service/Technical support/Rentention/Sales agent

Concentrix
Nov. 2021 - May. 2023

Provided comprehensive support to customers by managing account inquiries, resolving technical issues, retaining clients, and promoting additional services., Multitasking across various functions while delivering high-quality customer care and meeting performance targets.

International Trace Agent

Teleperformance
Jun. 2021 - Nov. 2021

Responsible for managing and resolving international shipment cases for customers experiencing issues with their packages., Real-time support, investigating shipment delays, customs clearance problems, and addressing import/export duties to ensure smooth delivery.

Bilingual Interpreter

Transperfect
Jun. 2023 - Jan. 2024

Provided real-time interpretation and translation services between English and Spanish for a wide range of clients and industries including customer service calls, medical consultations, financial services, legal matters, insurance inquiries, and technical support.

Negotiations Account Manager

Broadway Support Services
Feb. 2024 - Jun. 2025

Provided real-time interpretation and translation services between English and Spanish for a wide range of clients and industries including customer service calls, medical consultations, financial services, legal matters, insurance inquiries, and technical support.

Habilidades

LeadershipTeamworkTime ManagementActive ListeningEffective Communication
Publicado na CazVid - 17 de mai. de 2026
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Contato Keren