Demonstrated experience with Test Case Creation and Management.
Demonstrated experience with Knowledge on various Testing Methods (Manual).
Demonstrated experience with Attention to Detail.
Demonstrated experience with Agile, Scrum, Kanban experience.
Sykes
Worked in different projects implementing new business tactics, hand to hand with the Client and Management teams, Mentored and Trained agents with great outcome of exceptional trainees in different business areas, Developed great People and Management skills
Smash
Brought support in the Launch of SMASH in Costa Rica, working with the Founder to establish the Company, Worked directly with the Company’s first Clients and Devs, having monthly meetings with updates, onboardings, App demos..., Provided QA on multiple successful projects and support as Lead on launching projects
HeyDayNow/Altro/Life Engineering (Projects)
Processed Test Cases to Cover the totality of the App covering UX/UI, Databases, Calculations, Periodically ran Regression, Functional, Smoke and Unit testing providing reports on Daily basis, Provided Demos and Guidance to Devs about the app basics, known issues and functionalities
Bachelor’s Degree
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Demonstrated experience with Experience with platforms such as Jira, Test Rail, Zephyr, AWS, Postman.
