Kevin - Project Manager with 10+ years of experience in technology sector

San Salvador, San Salvador Department, El Salvadoren

Led a team of 15 developers to deliver a complex software project on time and within budget.

Implemented Agile methodologies resulting in a 20% increase in team productivity.

Published on CazVid

Summary

Experienced in leading software development teams, implementing Agile practices, and managing client relationships to ensure successful project delivery.

Key Achievements

Managed client relationships to ensure project requirements were met and expectations exceeded.

Skills

Project ManagementExperto

Led cross-functional teams to deliver IT projects, streamlining workflows and increasing efficiency.

Agile MethodologiesAvanzado

Applied Agile frameworks like Scrum and Kanban to improve project delivery cycle times.

Client RelationsIntermedio

Managed stakeholder communication and expectations throughout project lifecycles.

Technical DocumentationIntermedio

Developed detailed project documentation and technical specifications for teams and clients.

Team LeadershipAvanzado

Experience

Sales Agent

Red5G

Oct-2021 - Sep-2022

Working for Dish Network as a retention specialist dealing with customers that have been escalated at the point to cancel their services, providing acknowledge but also a solution for their concerns., HP Instant Ink as customer service, tech support and up-selling AI PHP services.

Supervisor

GlobeTech Industries

Jan-2020 - Jun-2021

Lead a small sales team for DIRECTV and AT&T in Spanish., Training new hires in product knowledge and using sales tools., Payments and chargebacks., Manage leads and process sales in SaraPlus and Opus., Manage marketing resources and advertisements through Google Ads.

Sales and Customer service

GlobeTech Industries

Jun-2019 - Jan-2020

Providing customer service and selling tickets for Sprinter Bus which is a bus company that makes commercial bus trips across the whole east coast in the United States.