Experienced analyst specializing in financial data with a robust skill set in data management, visualization, and stakeholder communication.
Performed data analysis using SQL and Excel for financial reporting and insights.
Written queries to extract, manipulate, and analyze large datasets.
Created dashboards and reports with Tableau and Power BI.
Built models to forecast financial metrics and evaluate investment options.
Agregados San Rafael 4 S.A
Specialized agent managing site communications, Maintaining records, database management and bookkeeping sensitive data, First contact with customers and retrieving corporate documentation, In control of scheduling logistic and practical trainings, Payroll and Human Resources management and decision making
ACP Dental Services
Specialized in prompt customer support with professional and friendly attitude, In charge of gathering information and customer reassurance, In control of scheduling appointments and data input to ensure accurate assistance
Sykes Sitel
Specialized agent in technical support to a security US company, Primary contact in charge of assisting and calmly resolve customer concerns, Advanced knowledge in over 50 troubleshooting steps to ensure customer satisfaction
Business Administration
Teoric Private Pilot Diploma
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Explained complex data findings to non-technical stakeholders effectively.
