This is my profileContact via CazVidKevin
Data Analyst with 4 years of experience in financial services
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Competencies
Performed data analysis using SQL and Excel for financial reporting and insights.
Written queries to extract, manipulate, and analyze large datasets.
Created dashboards and reports with Tableau and Power BI.
Built models to forecast financial metrics and evaluate investment options.
Explained complex data findings to non-technical stakeholders effectively.
Education
Summary
Experienced analyst specializing in financial data with a robust skill set in data management, visualization, and stakeholder communication.
Key Achievements
- Developed and maintained dashboards that improved reporting efficiency
- Conducted data analysis leading to process optimizations in client onboarding
- Collaborated with cross-functional teams to enhance data quality and integrity
Experience
TECHNICAL SUPPORT
Specialized agent managing site communications, Maintaining records, database management and bookkeeping sensitive data, First contact with customers and retrieving corporate documentation, In control of scheduling logistic and practical trainings, Payroll and Human Resources management and decision making
Front agent
Specialized in prompt customer support with professional and friendly attitude, In charge of gathering information and customer reassurance, In control of scheduling appointments and data input to ensure accurate assistance
ASSISTEN MANAGER ADMINISTRATIVE ASSISTANT
Specialized agent in technical support to a security US company, Primary contact in charge of assisting and calmly resolve customer concerns, Advanced knowledge in over 50 troubleshooting steps to ensure customer satisfaction