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Project Manager with 8 years of experience in technology projects
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Competencies
Oversees project planning, execution, and delivery to meet strategic objectives.
Manages and motivates teams to achieve project goals effectively.
Applies Agile principles for iterative development and enhanced team collaboration.
Facilitates clear communication between stakeholders, clients, and team members.
Identifies and mitigates project risks to ensure successful delivery.
Education
Summary
Experienced professional specializing in managing complex projects, leading teams, and implementing efficient processes to ensure project success.
Key Achievements
- Successfully managed multiple cross-functional teams across diverse projects.
- Led the implementation of new project management methodologies improving team efficiency.
- Coordinated project deliverables ensuring timely and within budget execution.
Experience
Certified Trainer
Managing Training Class for New Hires, providing the Vizio Campaign information, sharing acknowledge, tools, heading a schedule for the trainees
Customer Service Specialist / Technical Support Agent
Effective communication, problem solving, teamwork, Backoffice, monitoring calls for more than 6 months, feedback to the agents under my charge, leadership and strategy development
Travel Advisor / Customer Service
Effective communication, problem solving, teamwork
Cashier
Processes for receiving payments and withdrawals from bank accounts, tax payments, Reception of remittances and organization in vault, Effective communication, teamwork, problem solving, Document organization, File processes