Khanyisile - Customer Service & Hospitality Enthusiast with N4-N6 Qualifications

Johannesburg, Gauteng, South Africaen

Provided exceptional customer service and maintained a clean, safe environment at family grocery business, enhancing customer satisfaction.

Handled guest check-ins, check-outs, and laundry services at guest stays, ensuring high standards of hospitality.

Contact via CazVid

Published on CazVid

Summary

Motivated individual with hands-on experience in customer service, housekeeping, and retail operations. Currently pursuing N6 qualification, eager to contribute to dynamic teams.

Key Achievements

Managed stock updates and expired goods removal, reducing waste and improving inventory accuracy.
Balanced financial statements weekly and monthly, supporting smooth business operations.

Skills

Customer ServiceAdvanced

Skilled in delivering professional, multilingual customer support to enhance client satisfaction.

Communication SkillsAdvanced

Proficient in professional communication across various South African languages and digital channels.

Computer LiteracyIntermediate

Knowledgeable in Microsoft Office applications, supporting administrative and operational tasks.

Hospitality & HousekeepingIntermediate

Experienced in housekeeping, laundry, and guest service, ensuring a welcoming environment.

Languages

English

Experience

Customer Service Volunteer

Family grocery business

Voluntarily helping in our family grocery business on weekends. Doing customer service while keeping the shop clean and disinfected. Updating stock and removing expired goods from shelves. Keeping the record book for pensioners who buys on credit. Daily dealing with customer service and promoting various products

Housekeeping and Customer Service

Whitewall guest stay and Maru Guest Stay

Housekeeping. Laundry (washing & ironing). Checking in and checking out guests. Customer service. Balancing of weekly & monthly statements. Cash handling. Handling calls & emails