Dynamic professional with over a decade in HR, sales, and operations, adept at driving team performance, optimizing processes, and delivering client satisfaction across diverse industries.
Expertise in HR operations, employee relations, and compliance, driving organizational HR strategies.
Proven ability to lead sales teams, meet revenue targets, and develop client relationships.
Skilled in motivating and managing cross-functional teams to achieve operational goals.
Exceptional in client consultations, team coordination, and stakeholder engagement.
IRISH EXPERT – Immigration Consultancy
Managed overall branch operations, sales performance, and team productivity.. Led and motivated counsellors and documentation teams to achieve revenue targets.. Conducted client consultations and eligibility assessments for immigration visas.. Ensured accurate documentation and timely submission of applications.. Achieved monthly sales, conversion, and growth targets consistently.. Handled client escalations and ensured high customer satisfaction.. Ensured compliance with immigration regulations and company SOPs.. Prepared branch performance reports and coordinated with head office.. Improved walk-in conversion rates and referral-based business.
TASKO Interior Design Studio
Developed and implemented HR and operational strategies.. Led HR and operations teams, managing daily business activities.. Ensured compliance with labor laws, policies, and internal procedures.. Managed employee relations, grievance handling, and conflict resolution.. Handled payroll processing, employee data, leave management, and benefits.. Designed training and development programs to improve workforce efficiency.
Building Blocks Group Pvt Ltd
Managed end-to-end HR operations and recruitment processes.. Improved employee retention and workplace culture initiatives.. Handled salary structuring, payroll processing, and statutory compliance.. Maintained employee records and HR documentation.. Enforced health, safety, and organizational policies.
B.Tech
Intermediate
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Experienced in streamlining workflows and ensuring adherence to policies and procedures.
Vinodha Portfolio Pvt Ltd
Sourced, screened, and shortlisted candidates for multiple roles.. Conducted telephonic and face-to-face interviews.. Coordinated interviews with hiring managers.. Managed job postings, applicant tracking, and recruitment databases.. Conducted background verification and reference checks.. Built and maintained a strong candidate pipeline.
Silk Air
Ensured passenger safety by following aviation safety protocols.. Conducted pre- and post-flight briefings and incident reporting.. Assisted passengers with boarding, seating, and in-flight requirements.. Verified travel documents including passports and tickets.. Delivered high-quality customer service in a multicultural environment.
