Experienced in billing and customer service roles with proven ability to manage claims, support cross sales, and adapt to various customer support environments.
Utilized effective communication strategies in customer interactions and team coordination.
Applied negotiation skills to support cross sales and problem resolution.
Adapted to diverse roles and responsibilities across different companies and industries.
Handled billing data and customer information to ensure accurate processing and reporting.
Pharmbills
creating and managing claims, billing the services, organizing and analyzing information, posting payments
SGF
Ttec
cross sales, tech-support
Onelink / Webhelp
Sitel/ Foundever
cross sales
High School
Pre-medic Course
Taller de Apoyo
Taller de Competencias Transversales
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Applied critical thinking skills to troubleshooting issues and improving processes.
Teleperformance
cross sales