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Customer Service & Appointment Setter with diverse industry experience
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Competencies
Provided customer support and problem-solving in various settings, ensuring positive experiences.
Managed scheduling for real estate transactions and customer meetings efficiently.
Utilized CRM software to enter and manage customer data across multiple platforms.
Handled multiple cases and interactions simultaneously to maintain workflow.
Communicated effectively in bilingual environments, serving diverse customer needs.
Education
Languages
Summary
Dedicated professional with comprehensive experience in customer support, sales, and appointment setting across real estate and retail sectors.
Key Achievements
- Handled multiple customer interactions involving real estate transactions at Foundever
- Trained in managing various cases and entering data into CRM systems
- Provided excellent customer service and sales support at Almacén Ideal
Experience
Customer Service/Appointment Setter Representative
CSR/Appointment Setter, for customers to real estate agents in the USA., Trained to handle multiple interactions and different cases involving real estate transactions., Receive source data such as customer names, addresses, phone numbers, email addresses, and credit card numbers, and enter them...
Customer Service/Sales Representative in person
Offer and sell available products to customers and provide the best customer experience., Manage and troubleshoot various cases related to customers and products., Meet customers’ requirements to solve their needs., Collaborated with inventory to minimize losses of the products.