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L

Laura

Customer Service/Appointment Setter Representative

Contato

Medellín, Antioquia, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided customer support and problem-solving in various settings, ensuring positive experiences.

Appointment SettingAdvanced

Managed scheduling for real estate transactions and customer meetings efficiently.

CRM ManagementAdvanced

Utilized CRM software to enter and manage customer data across multiple platforms.

MultitaskingAdvanced

Handled multiple cases and interactions simultaneously to maintain workflow.

Bilingual CommunicationExpert

Communicated effectively in bilingual environments, serving diverse customer needs.

Formação acadêmica

Industrial Designer Technical Degree
SENA Institute
Completed December 2017
Academic Bachelor's Degree
I.E.D RHIDA
Completed December 2017

Idiomas

SpanishFluent
EnglishFluent

Resumo

Dedicated professional with comprehensive experience in customer support, sales, and appointment setting across real estate and retail sectors.

Principais conquistas

  • Handled multiple customer interactions involving real estate transactions at Foundever
  • Trained in managing various cases and entering data into CRM systems
  • Provided excellent customer service and sales support at Almacén Ideal

Experiência

Customer Service/Appointment Setter Representative

Foundever
July 2021 - Present

CSR/Appointment Setter, for customers to real estate agents in the USA., Trained to handle multiple interactions and different cases involving real estate transactions., Receive source data such as customer names, addresses, phone numbers, email addresses, and credit card numbers, and enter them...

Customer Service/Sales Representative in person

Almacén Ideal
June 2018 - December 2020

Offer and sell available products to customers and provide the best customer experience., Manage and troubleshoot various cases related to customers and products., Meet customers’ requirements to solve their needs., Collaborated with inventory to minimize losses of the products.

Habilidades

Customer ServiceAppointment SettingCRM ManagementMultitaskingBilingual Communication
Publicado na CazVid - 17 de mai. de 2026
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Contato Laura