Leidys - Data Analyst with 5 years of expertise in financial services

Medellín, Antioquia, Colombiaen

Developed comprehensive dashboards that improved decision-making efficiency for client portfolios.

Led data migration project resulting in streamlined reporting processes and reduced manual effort.

Published on CazVid

Summary

Experienced data analyst with a strong background in financial services, skilled in SQL, BI tools, and data validation. Adept at transforming complex data into actionable insights to support strategic decision-making.

Key Achievements

Enhanced data accuracy and consistency through rigorous validation protocols across multiple projects.

Skills

Data AnalysisAdvanced

Utilized statistical tools to interpret complex datasets, informing strategic decisions and process improvements.

SQL & Data ManagementExpert

Designed and optimized queries for large databases, ensuring efficient data retrieval and integrity.

Business Intelligence ToolsIntermediate

Developed dashboards and reports using Tableau and Power BI to visualize key performance metrics.

Financial ModelingIntermediate

Built models to forecast financial outcomes, supporting investment and risk assessment strategies.

Experience

OP Customer Expert

Teleperformance

02/01 2024 - 0

Atender las peticiones, quejas y reclamos que llegan a través del chat, correo electrónico y redes sociales., Registro de interacciones en las herramientas y/o aplicativos que se manejan en la operación.

Asesor Negociador

Contento

07/17 2023 - 1

Realizar gestión de cobro a clientes por medio de llamadas, correo y otros canales autorizados., Negociar acuerdos de pago, establecer compromisos y hacer seguimiento hasta su cumplimiento., Actualizar y verificar la información de contacto y estado de cartera en los sistemas internos.