Leonardo - Sales Assessor at Allied Global with 3+ years in Customer Service and Sales

San Pedro Sula, Cortés Department, Hondurasen

Consistently achieved high customer satisfaction scores in sales interactions.

Enhanced sales techniques through continuous learning, resulting in increased deal closures.

Published on CazVid

Summary

Energetic and goal-oriented professional with a background in sales, customer service, and debt collection. Proven ability to build rapport, close deals, and improve processes. Currently completing engineering studies to enhance technical skills.

Key Achievements

Efficiently managed outbound calls, contributing to team revenue goals.
Developed strong client rapport leading to repeat business and positive feedback.

Skills

Customer ServiceAdvanced

Expert in engaging clients, addressing needs, and ensuring satisfaction to foster loyalty.

Sales & NegotiationIntermediate

Skilled in closing deals and persuading clients through effective communication strategies.

Communication SkillsAdvanced

Proficient in conveying information clearly and building rapport with diverse audiences.

Problem-SolvingIntermediate

Capable of identifying issues promptly and applying solutions efficiently in fast-paced environments.

Microsoft Office Suite

Experience

Sales Assessor

Allied Global

2021-05 - Current

Welcoming every caller to do business with Priceline closing deals with satisfaction and gratitude., Assisting constantly on becoming better on sales to achieve their goals and learning from each other.

Debt Collector

KM2 Solutions

2018-01 - 2021-05

Used scripted conversation prompts to convey current account information and obtain payments., Worked in call center environment handling manual and automatically dialed outbound calls., Identified and contacted customers with overdue accounts to address payment status., Developed strong relationships with customers to foster timely payments and account resolution.