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Sales and Customer Service Specialist with diverse experience in telecom, travel, and tech
Contact
Competencies
Handled customer inquiries and issues across multiple sectors, ensuring satisfaction.
Engaged in upselling, closing deals, and meeting sales goals for various products and services.
Provided technical assistance for telecom and tech products, resolving device and service issues.
Managed client travel arrangements and monitored itinerary details to ensure client satisfaction.
Education
Languages
Summary
Experienced in delivering customer support and sales solutions across telecom, travel, and technology sectors, focused on client satisfaction and goal achievement.
Key Achievements
- Provided customer support and problem resolution for internet, telephone, and TV services at CenturyLink.
- Sold travel packages and monitored client itineraries as a Travel Agent at Hondu-Travel.
- Delivered technical and sales support for Dyson products, achieving sales and service objectives.
Experience
Call Center / Sales Agent at CenturyLink
Provide customer service, resolve problems with internet, telephone, or DirectTV cable services., Try to get new customers and try to add new services to existing customers on every call.
Sales and Travel Agent
Travel agent, monitoring clients, selling travel packages to various destinations within and outside Honduras.
Bilingual Contact Center / Sales Specialist at Dyson USA
Provide customer service to customers with their telephone lines., Technical support.
Sales Agent
Dyson customer service (solution to order inquiries, help with machine problems, returns and refunds)., Meet sales goals, try to sell new machines to existing customers, and close sales with new customers.