Experienced in delivering customer support and sales solutions across telecom, travel, and technology sectors, focused on client satisfaction and goal achievement.
Handled customer inquiries and issues across multiple sectors, ensuring satisfaction.
Engaged in upselling, closing deals, and meeting sales goals for various products and services.
Provided technical assistance for telecom and tech products, resolving device and service issues.
Managed client travel arrangements and monitored itinerary details to ensure client satisfaction.
IntouchCX
Provide customer service, resolve problems with internet, telephone, or DirectTV cable services., Try to get new customers and try to add new services to existing customers on every call.
Hondu-Travel
Travel agent, monitoring clients, selling travel packages to various destinations within and outside Honduras.
Collective Solutions
Provide customer service to customers with their telephone lines., Technical support.
Alorica
Dyson customer service (solution to order inquiries, help with machine problems, returns and refunds)., Meet sales goals, try to sell new machines to existing customers, and close sales with new customers.
HIGH SCHOOL
BACHELOR OF SCIENCE AND LETTERS WITH BUSINESS ADMINISTRATION
MARKETING DEGREE
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