This is my profileContact via CazVidLesedi
Receptionist with 2+ years of administrative and client service expertise
Contact
Pretoria, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided direct support to patients and managed inbound communication streams effectively.
Administrative SupportIntermediate
Handled appointment scheduling, record keeping, and administrative tasks ensuring operational efficiency.
Record ManagementIntermediate
Organized and maintained patient files and forms to support clinic workflows.
Communication SkillsIntermediate
Answered phone calls and communicated effectively with patients and staff.
Education
GRADE 12
RAMOTSHERE HIGH SCHOOL
CALL CENTRE
CITY VIEWS BUSINESS & COMPUTER STUDIES
GRADE E,D&C
BOKAMOSO SECURITY ACADEMY
Languages
SETSWANA
ENGLISH
Summary
Experienced receptionist skilled in managing appointments, handling patient records, and delivering excellent customer service in a healthcare setting. Adept at multitasking and maintaining organized workflows.
Key Achievements
- Managed patient records and appointment scheduling efficiently at Dr. Mzunga Speech Therapy & Audiology Practice.
- Handled phone communications and administrative tasks, ensuring smooth office operations.
- Maintained organized patient forms and documentation, supporting clinic workflows.
Experience
RECEPTIONIST
DR MZUNGA SPEECH THERAPIST AND AUDIOLOGY PRACTICE
2023 - 2025
ANSWERING PHONE CALLS, MANAGING PATIENT RECORDS AND FORMS, PERFORM ADMINISTRATIVE TASKS, SCHEDULING APPOINTMENTS
Skills
Customer ServiceAdministrative SupportRecord ManagementCommunication Skills
Published on CazVid - May 17, 2026