Leticia - Customer Service and Virtual Assistance with 5+ years in Call Centers

Heredia, Heredia, Costa RicaRemoteen

Gained extensive experience in inbound and outbound call handling over five years.

Provided bilingual support in Spanish and English, including translation services.

Published on CazVidVideo interview availableOpen to remote

Summary

Leticia Castillo is a seasoned professional with over five years of experience in customer service, call handling, bilingual communication, and remote work.

Video Resume

Key Achievements

Successfully worked remotely for multiple call centers, demonstrating adaptability and independence.

Skills

Customer ServiceExpert

Handled inbound and outbound calls, ensuring customer satisfaction and problem resolution.

Bilingual CommunicationAdvanced

Fluent in Spanish and English, used for translations and effective communication with diverse clients.

Remote WorkExpert

Successfully managed remote call center responsibilities for over five years.

Translation ServicesIntermediate

Provided translation support between Spanish and English in a call center environment.

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