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Leticia

Customer Service and Virtual Assistance with 5+ years in Call Centers

Video resume

Public Relations
More than 5 years customer service, take calls, make calls nWork remotely

Contact

Heredia, Heredia, Costa Rica
Open to remote
Available on CazVid
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Competencies

Customer ServiceExpert

Handled inbound and outbound calls, ensuring customer satisfaction and problem resolution.

Bilingual CommunicationAdvanced

Fluent in Spanish and English, used for translations and effective communication with diverse clients.

Remote WorkExpert

Successfully managed remote call center responsibilities for over five years.

Translation ServicesIntermediate

Provided translation support between Spanish and English in a call center environment.

Summary

Leticia Castillo is a seasoned professional with over five years of experience in customer service, call handling, bilingual communication, and remote work.

Key Achievements

  • Gained extensive experience in inbound and outbound call handling over five years.
  • Provided bilingual support in Spanish and English, including translation services.
  • Successfully worked remotely for multiple call centers, demonstrating adaptability and independence.

Skills

Customer ServiceBilingual CommunicationRemote WorkTranslation Services
Published on CazVid - Jul 3, 2025
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