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Customer Service Representative with 2+ years of supporting client needs
Contact
Chalchuapa, Santa Ana Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermediate
Managed customer interactions, ensured satisfaction, and handled follow-up tasks.
Order ProcessingIntermediate
Performed order entry and quality checks to support workflow accuracy.
CommunicationAdvanced
Effectively communicated with customers and team members to facilitate smooth operations.
Team SupportIntermediate
Provided backup and support to team members, contributing to overall team efficiency.
Critical ThinkingIntermediate
Engaged in problem-solving and quality checks to ensure accuracy and customer satisfaction.
Education
Bachelor of Arts Degree
UNIVERSIDAD CATÓLICA DE EL SALVADOR
Completed 2021
HIGH SCHOOL CERTIFICATE
INSTITUTO NACIONAL JORGE ELISEO AZUCENA ORTEGA
Completed 2015
Languages
SpanishNative Speaker
EnglishWritten & Spoken (Advanced)
Summary
Dedicated CSR backup with experience in order processing, quality assurance, and team support, demonstrating strong soft skills and attention to detail.
Key Achievements
- Handled order entry, quality checks, and follow-up with customers effectively
- Supported team operations through various customer service functions
- Maintained high standards in quality and accuracy in data entry and checks
Experience
CUSTOMER SERVICE CSR Backup
Savior Solution
05-2023 - 07-2024
Order Entry, Quality Checks, Copy Checks, Follow up with customers, Support to the team
Skills
Customer ServiceOrder ProcessingCommunicationTeam SupportCritical Thinking
Published on CazVid - Jul 3, 2025