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Libni
CUSTOMER SERVICE CSR Backup
Contato
Chalchuapa, Santa Ana Department, El Salvador
Disponível na CazVid
Competências
Customer ServiceIntermediate
Managed customer interactions, ensured satisfaction, and handled follow-up tasks.
Order ProcessingIntermediate
Performed order entry and quality checks to support workflow accuracy.
CommunicationAdvanced
Effectively communicated with customers and team members to facilitate smooth operations.
Team SupportIntermediate
Provided backup and support to team members, contributing to overall team efficiency.
Critical ThinkingIntermediate
Engaged in problem-solving and quality checks to ensure accuracy and customer satisfaction.
Formação acadêmica
Bachelor of Arts Degree
UNIVERSIDAD CATÓLICA DE EL SALVADOR
Completed 2021
HIGH SCHOOL CERTIFICATE
INSTITUTO NACIONAL JORGE ELISEO AZUCENA ORTEGA
Completed 2015
Idiomas
SpanishNative Speaker
EnglishWritten & Spoken (Advanced)
Resumo
Dedicated CSR backup with experience in order processing, quality assurance, and team support, demonstrating strong soft skills and attention to detail.
Principais conquistas
- Handled order entry, quality checks, and follow-up with customers effectively
- Supported team operations through various customer service functions
- Maintained high standards in quality and accuracy in data entry and checks
Experiência
CUSTOMER SERVICE CSR Backup
Savior Solution
05-2023 - 07-2024
Order Entry, Quality Checks, Copy Checks, Follow up with customers, Support to the team
Habilidades
Customer ServiceOrder ProcessingCommunicationTeam SupportCritical Thinking
Publicado na CazVid - 3 de jul. de 2025