Linda - Customer Service Specialist with 6+ years in support and sales

San José, San José, Costa RicaRemoteen

Transitioned from retail to call center, expanding communication skills in English and Spanish

Gained experience in technical support, billing, payments, and sales

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service specialist with over 6 years in technical support, billing, and sales, fluent in English and Spanish.

Mentored new hires and provided floor support in a dynamic call center environment

Customer ServiceExpert

Provided technical support and customer care, managing inquiries and resolving issues.

Communication SkillsAdvanced

Developed bilingual communication skills in English and Spanish for diverse customer interactions.

Technical SupportIntermediate

Supported customers with technical issues and inquiries related to products and services.

Mentoring and Floor SupportIntermediate

Assisted new hires and provided ongoing floor support to ensure team performance.

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