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Linda
Customer Service Specialist with 6+ years in support and sales
Video resume
Customer service
Technical support customer care, billing and payments, SME on new hires , Floor support, sales
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided technical support and customer care, managing inquiries and resolving issues.
Communication SkillsAdvanced
Developed bilingual communication skills in English and Spanish for diverse customer interactions.
Technical SupportIntermediate
Supported customers with technical issues and inquiries related to products and services.
Mentoring and Floor SupportIntermediate
Assisted new hires and provided ongoing floor support to ensure team performance.
Summary
Experienced customer service specialist with over 6 years in technical support, billing, and sales, fluent in English and Spanish.
Key Achievements
- Transitioned from retail to call center, expanding communication skills in English and Spanish
- Gained experience in technical support, billing, payments, and sales
- Mentored new hires and provided floor support in a dynamic call center environment
Skills
Customer ServiceCommunication SkillsTechnical SupportMentoring and Floor Support
Published on CazVid - Jul 3, 2025