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Customer service

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Customer service

Technical support customer care, billing and payments, SME on new hires , Floor support, sales

San José, San José, Costa Rica

Aberto a trabalho remoto

Disponível na CazVid

Customer ServiceExpert

Provided technical support and customer care, managing inquiries and resolving issues.

Communication SkillsAdvanced

Developed bilingual communication skills in English and Spanish for diverse customer interactions.

Technical SupportIntermediate

Supported customers with technical issues and inquiries related to products and services.

Mentoring and Floor SupportIntermediate

Assisted new hires and provided ongoing floor support to ensure team performance.

Experienced customer service specialist with over 6 years in technical support, billing, and sales, fluent in English and Spanish.

Transitioned from retail to call center, expanding communication skills in English and Spanish
Gained experience in technical support, billing, payments, and sales
Mentored new hires and provided floor support in a dynamic call center environment

Customer ServiceCommunication SkillsTechnical SupportMentoring and Floor Support

Publicado na CazVid - 3 de jul. de 2025