Lorena - Data Analyst with 5 years of experience in healthcare

Barranquilla, Atlántico, ColombiaRemoteen

Streamlined data reporting processes, reducing turnaround time by 30%

Led data collection initiatives across multiple departments, enhancing data accuracy

Contact via CazVid

Published on CazVidOpen to remote

Summary

Dedicated data analyst with expertise in healthcare data management and visualization.

Key Achievements

Developed dashboards that improved decision-making efficiency for management

Skills

Data AnalysisAvanzado

Applied statistical techniques to interpret complex datasets in healthcare projects.

Data VisualizationIntermedio

Created dashboards and visual reports to communicate insights effectively.

SQLIntermedio

Utilized SQL for querying and managing large datasets within healthcare databases.

Project ManagementIntermedio

Coordinated data collection projects ensuring timely delivery and quality.

Experience

Associate – Account Management

SGS Colombia Holding S.A.S

February 2024 - Present

Assisting user queries and concerns following the program’s guidelines through different channels.

Customer service team lead

Organización Clínica Bonnadona Prevenir

April 2023 - October 2023

KPI ́s follow up., Customer satisfaction survey analysis., Resolution of complaint, petitions and concerns., Appointment setting., Schedule management.

Team leader

Corporación técnida de estudios especializados del caribe

January 2020 - December 2022

High achieving Team leading., Monitor team performance and report on metrics., Overseeing day-to-day operations., MS Excel database management., Coordinate and plan transportation routes., Communicate with both drivers and customers to ensure efficiency and on time arrivals., Scheduling pickups and deliveries.