López - Data Analyst with 5+ years of experience in financial services

Applied statistical techniques and data modeling to interpret complex datasets, supporting business insights.

Utilized SQL for data extraction, transformation, and querying in various financial analysis projects.

Created dashboards and visual reports to communicate findings to non-technical stakeholders.

Managed and prepared financial reports ensuring accuracy and compliance with organizational standards.

cold calling in CRM data to find potential clients for law firms that handle Mass tort cases in US.

worked as Tech support agent in the HP Smartfriend dealing with network configuration, software installation (windows, office, etc....), virus cleanup, wireless setup of printers, routers, scanners, troubleshooting M365, windows, linux, MacOS issues, basic hardware installation, remote service by logmein, chat and phone., Trainer in HP Smartfriend Tech providing general knowledge of the account, tools usage, upselling techniques, developing material and making the transition to production areas., Microsoft Outbound sales (Business consultant) creating opportunities of cloud migration to Azure with all of the main tools that MS offers, Dynamics 365 in all fields for CRM and ERP, Microsoft 365 for small medium business in LATAM., Support staff (Coach, Team Leader) for Macys, Microsoft and GAP Accounts managing to develop top sellers, weekly coaching sessions to perform performance reviews and make follow ups of action plans to improve results.

working as English facilitator for virtual classes, creating pedagogical material for students, providing disruptive techniques for language acquisition.