Dedicated customer service agent with over 3 years of experience resolving inquiries, providing tech support, and managing memberships in fast-paced environments. Skilled in bilingual communication and office tools, committed to delivering excellent client support.
Provided technical and post-sales support via inbound calls at Foundever and Concentrix.
Communicated effectively in English and Spanish, assisting a diverse customer demographic.
Handled office tools related to campaigns and customer inquiries at Foundever and Sporty City.
Sold training plans and managed member information at Sporty City S.A.S.
Foundever
Resolving post-sales customer inquiries, Handling inbound calls to provide technical support, Managing office tools related to the campaign
Sporty City S.A.S
Sales of training plans, Providing timely information to members regarding payments and membership activation status within the gym, Reception and handling of documents
Concentrix
Resolving post-sales customer inquiries, Handling inbound calls to provide technical support, Managing office tools related to the campaign
HIGH SCHOOL
PSYCHOLOGY BACHELOR DEGREE
PSYCHIATRY WEEK- CERTIFICATE
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