Customer Service Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
Luci Rojas-Castillo's avatar
Contact Now

Luci Rojas-Castillo

Montevideo, Montevideo Department, Uruguay

Customer Service Representative with strong multilingual support skills

  • Handled a wide range of customer inquiries including technical support, retention, billing, and sales.
  • Provided effective resolutions through phone interactions, ensuring customer satisfaction.
  • Demonstrated flexibility and multitasking abilities in fast-paced call center environment.
Customer Service
Expert
Provided comprehensive support via phone, email, and chat to resolve customer issues.
Multilingual Communication
Intermediate
Utilized proficiency in English and Spanish to assist a diverse customer base.
Multitasking
Advanced
Managed multiple tasks simultaneously such as talking, typing, and navigating systems during calls.
Call Handling
Advanced
Addressed inbound and outbound calls effectively, providing solutions to customer inquiries.

Languages

English
B2
Spanish
Native
See Full Skillset on CazVid
Nov. 2014 - 2023
Customer Service Representative
Verizon Wireless/Alorica
Handling a broad range of customer service inquiries such as technical support, retention, billing and sales, providing effective resolutions through phone
View Complete Work History
🎓
Brigham Young University-Idaho
Pathway Connect Certificate
Completed 2021
🎓
Alianza/Alianza Cultural Uruguay – Estados Unidos
First Certificate in Competency in English at Level B2
Completed Dec. 2017
🎓
English as A Second Language Institute/Community College of Philadelphia
ESL Intermediate Level
Completed Mar. 2001
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Luci Rojas-Castillo's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)