Customer Service Specialist with 9 Years Experience | CazVid

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Ludim Sierra

Guatemala City, Guatemala, Guatemala

Customer Service professional with 9 years in call center industry

  • Gained comprehensive experience across customer service, sales, and tech support roles over 9 years.
  • Handled upset and angry customers effectively, enhancing customer satisfaction.
  • Contributed to creating positive customer experiences through direct support and interaction.
Customer Service
Advanced
Provided support and managed customer interactions effectively in a call center environment.
Sales Support
Intermediate
Assisted in sales processes, contributing to revenue generation and customer retention.
Technical Support
Intermediate
Resolved technical issues, supporting customers through troubleshooting and problem resolution.
Communication Skills
Advanced
Handled diverse customer inquiries and conflicts with professionalism and clarity.
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Customer Representative

I have 9 years of experience working for the call center industry, I worked as a Customer Service Representative, Sales Representative, and Tech Support Agent, I'm looking for an opportunity to grow and build a career with all my knowledge that I acquired in my previous years working on this area

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